User Management

Modified on Wed, 19 Jul, 2023 at 7:15 AM

To access User Management, you can navigate to Admin-->User Management.

User Management is where you can see create/deactivate users, see active users, edit user preferences, change user types, as well as changing usernames and passwords:

The User icons to the far right of the User Management screen each have a certain functionality:

Preferences Icon - This is where you can manage which screens each user has access to see in their account:
Edit Username - This is where you can change a user's username:
Edit Password - This is where you can change a user's password:
Email Setup - This is where you can setup a user's email for them instead of them doing it themselves:
Deactivate - This is where you go to deactivate a user account:

After clicking 'Select Employee' when changing ownership of records, you will get the following pop-up window to select an internal employee to move the record ownership to:
- Note: If you utilize AkkenCloud as your email client you can also move existing and new emails that were originally tied to a user and move them to another user (as long as they have an email account configured in AkkenCloud).