User Management - Deactivate User Accounts

Modified on Wed, 19 Jul, 2023 at 7:55 AM

To deactivate a user account, you must navigate to Admin-->User Management.

User Management is where you can create/deactivate users, see active users, edit user preferences, change user types, as well as changing usernames and passwords:

The very far right icon is the deactivate user icon. After clicking on it the following window will appear:

After clicking “Select Employee” when changing ownership of records, you will get the following pop-up window to select an internal employee to move the record ownership to:
Note: If you utilize AkkenCloud as your email client you can also move existing and new emails that were originally tied to a user and move them to another user (if they have an email account configured in AkkenCloud).