Collaboration - Message Board

AkkenCloud Staffing aids you to view the list of announcements posted by you. Click on the ‘My Announcements’ link on Message board screen to view the announcements posted by you. The Message Board screen refreshes by displaying the list of announcements posted by you.

1. My Announcements page displays the Title, Send Date and Expiration date details of the  announcement.
2. Click on the ‘New‘ link to add a new announcement. The screen refreshes by displaying the Add new announcement screen. See the Add new announcement topic for more details.
3. Click on the ‘Edit‘ link, to edit or modify the announcement details. The screen refreshes by displaying the form to edit the announcement. See the Modify Announcement details topic for more details.
4. To archive the announcement, click on the ‘Archive‘ link. The screen refreshes by deleting the announcement temporarily. See Archive Announcement topic for more details.
5. Click on the view  icon of the corresponding announcement to view more details of the announcement. The Message Board screen refreshes by displaying the screen to view details of announcement. See the View Announcements details topic for more details.
6.  Click on the ‘Cancel’ link to cancel and return to previous page.

You can add new announcement and post it to others. Click on the ‘New’ link on My Announcements screen to add a new announcement. The Message Board screen refreshes by displaying form, which enables to add a new announcement.

1. Enter the title of announcement in the Title text box.
2. Enter in brief summary of the announcement of Summary textarea.
3. AkkenCloud Staffing automatically sets the expiration date 15 days later from the current date. You can specify the expiration date of the message by selecting the Month, Day and Year in their respective fields from the drop down list. The recipients view the message till this date.
4.  Alternatively, you can click on the calendar  icon to specify the expiration date.
5. Click on the ‘Select From List’ link to select the members whom you want to send this message. See the Selecting from List topic to know how to select the members.
6.  The Send To list box displays the members selected to receive this announcement.
7. Select the member and click on the ‘Remove’ link to remove from the list. The members are removed from the list.
8. Clicking on the ‘Reload’ link to refreshes the screen.
9. Click on the ‘Post’ link to send the announcement. The Message Board screen refreshes by sending the message to the selected members.
10. Click on the ‘Cancel’ link to cancel and return to the previous page.

You can create new announcement from eDesk too. Creating new announcement from eDesk is subject to “Admin Preferences”. You can post new announcement from eDesk only when you have admin Preferences.

To modify announcements,

1. On My Announcements screen, select the required announcement and click on the ‘Edit’link to edit the announcement. The screen refreshes by displaying the form to edit an announcement.

1.  Modify the announcement details.
2. Click on the ‘Update’ link to save the announcement details. The screen refreshes by saving the details.
3. Click on the ‘Cancel’ link to cancel and return to previous page.

You can remove messages temporarily or permanently from your existing active messages list. The messages removed from My Announcements screen from collaboration are not available even in eDesk screen.

Refer to the Archive and View Archive topics available in CRM online help to know how to remove or permanently remove record or to retrieve a deleted record.